Customer Service

If you have any questions or queries regarding our products or service and would like to speak to a friendly member of our customer service team, we would be happy to help you. You can speak to one of us online via our customer service live bot, or alternatively, you can speak to us over the phone.

Our team members are here to help.

Free Phone: 0800 233 5543

9:00 am to 9:00 pm 

7 days a week

You can also email us at [email protected]. We aim to respond to all queries within 24 hours.

FAQs

We use the exceptional courier service known as Evri.

All orders will get a corresponding weight delivery charge. Please check more details here: https://www.evri.com/send

Through our standard delivery policy using Evri, your parcel will typically reach you within 2-3 working days. However, you can opt for a next working day delivery option.

We accept all major and debit credit cards, including Visa, Visa Debit, and Mastercard

We update our site as often as possible to ensure all featured items are in stock. If an item you like is out of stock, we will do our best to ensure it is available as quickly as possible. Please use the option on the product page to be notified of when a product is back in stock by email. If a product on your order goes out of stock, the product will be removed, and you will not be charged.

All of our customers have a choice to return products and get them replaced for another or to receive a full refund. We will organise a courier collection service through Evri.